Help Tourism

Malati Bhawan (1st Floor), 143, Hillcart Road, P.O. Box :67, Siliguri - 734001, District - Darjeeling, West Bengal, India.

Frontdesk Console

Terms and Conditions


  1. HELP TOURISM PVT. LTD. and / or their representatives act only as agents for the hotels, transportations companies and other contractors providing accommodations, transportation or other services while exercising the finest possible care.
  2. HELP TOURISM PVT. LTD. and / or their agents shall not be liable or responsible for irregularity, loss, injury, damage to person, property or otherwise in connection with any accomodation, transportation, trekking or other services resulting directly or indirectly for acts of God, acts of Government breakdown of machinery or equipment, fire, water, civil disturbances, strikes, thefts or cancellations of changes in schedules beyond HELP TOURISM's control, nor will HELP TOURISM and their associates accept responsibility for losses or additional exepenses due to delay or changes in plans caused by the aforementioned reasons.
  3. In cases of non-availability of the desired hotel, the operator reserves the right to transfer to another hotel of equal standard. However, efforts will be made to keep clients informed of any such changes.
  4. Any additional stay in the hotel will be on client's account.
  5. Rates are subject to change without prior notice at the time of seasonal review of tariff.
  6. Above 5 years old - Full Chargable
  7. Vouchers once issued are non-refundable.
  8. Encashment Certificate is required for Foreigners.
  9. Full payments for any booking are to be made at the booking office before commencement of packages/journey. No voucher will be issued without full payment.
  10. Any arrivals after 18.00 Hrs must be reported in advance.

143, Hill Cart Road, Siliguri - 734401, Phone : (0353) 2433683, 2535896, Fax : 2532313
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Sadananda Kuthi, 67/A, Kali Temple Road, Opp. United Bank of India, Kalighat, Kolkata - 700026
Tel : (033) 2455-0917, 2454-9719/9685, Mobile : 9733000440 - 449, 9432276681, Fax : 91-33-24854584
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